{"id":22270,"date":"2024-02-05T14:59:25","date_gmt":"2024-02-05T13:59:25","guid":{"rendered":"https:\/\/centramec.com\/centramec-faq\/"},"modified":"2025-04-10T14:01:35","modified_gmt":"2025-04-10T12:01:35","slug":"centramec-faq","status":"publish","type":"page","link":"https:\/\/centramec.com\/en\/centramec-faq\/","title":{"rendered":"Centramec FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1738917361595{margin-top: 60px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Frequently asked questions<\/h1>\n<p>[\/vc_column_text][vc_tta_accordion title_tag=&#8221;h3&#8243; section_title_tag=&#8221;h3&#8243; style=&#8221;flat&#8221; spacing=&#8221;2&#8243; gap=&#8221;2&#8243; active_section=&#8221;1&#8243; no_fill=&#8221;true&#8221; el_id=&#8221;accordion-centramec-blue&#8221;][vc_tta_section title=&#8221;What is a service agreement with Centramec?&#8221; tab_id=&#8221;1713190541814-0f65582d-f659&#8243;][vc_column_text css=&#8221;&#8221;]A service agreement with Centramec means that we service your equipment once or twice a year. We perform a service on all our brands and also on similar equipment so that the customer can turn to a service partner. Service customers at Centramec always receive priority assistance in case of emergency tasks.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What things should we consider when drying granules?&#8221; tab_id=&#8221;1713190541827-2506bd70-6112&#8243;][vc_column_text css=&#8221;&#8221;]When drying plastic granules, it is important that the equipment is properly dimensioned to get the best results at the lowest energy consumption.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Why should you convey materials at the right speed?&#8221; tab_id=&#8221;1713190545882-286d06e6-a8ff&#8221;][vc_column_text css=&#8221;&#8221;]The correct speed of material conveying is important to avoid unnecessary wear and tear on the equipment or to prevent the material being conveyed from being destroyed. Fast conveying means a higher energy cost as much of the energy goes to increased friction energy.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is the difference between gravimetric and volumetric dosing?&#8221; tab_id=&#8221;1713190546739-8624fa1e-6477&#8243;][vc_column_text css=&#8221;&#8221;]Volumetric equipment doses by volume and gravimetric equipment doses by weight. Volumetric equipment needs to be adjusted for each material with a new bulk density to provide a correct value. When using gravimetric equipment, you can be closer to the limit value and have a smaller safety margin than with volumetric dosing. You can often save the extra cost of gravimetric equipment quite quickly just by doing this.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Why is it important to change blades on the mill regularly?&#8221; tab_id=&#8221;1713190547513-9401226e-f7f2&#8243;][vc_column_text css=&#8221;&#8221;]New blades are sharper and give a better cut in the plastic. Sharp blades generate significantly less dust and the milled material is easier to feed back directly into the process.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;What is your delivery time for pipes and assembly materials?&#8221; tab_id=&#8221;1741881458729-674cee69-1ad8&#8243;][vc_column_text css=&#8221;&#8221;]We have a lot of pipes, assembly materials and hoses in stock, which enables us to offer a quick delivery time. Large quantities or odd dimensions are not always in stock so the delivery time may be longer.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you have equipment in stock?&#8221; tab_id=&#8221;1741881456747-077058ff-7d9b&#8221;][vc_column_text css=&#8221;&#8221;]We have both new and used equipment in stock as shown under \u201cUsed and Stock\u201d in the product menu. Not all items be displayed on the website, so please contact us if you are looking for a specific product. Sometimes stock items may also be held by our suppliers.[\/vc_column_text][\/vc_tta_section][vc_tta_section title=&#8221;Do you make your own products?&#8221; tab_id=&#8221;1741881504237-d74075e5-61ad&#8221;][vc_column_text css=&#8221;&#8221;]Yes, we manufacture our own products under the Cemec brand. These are products that we have been developing for a long time. Many of the products have been developed for a certain project, but are too good not to be used again. We have built up a network of workshops that we use in our vicinity. This gives us good control over quality while also giving us the opportunity to reduce our environmental impact.[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; bg_type=&#8221;bg_color&#8221; bg_override=&#8221;full&#8221; css=&#8221;.vc_custom_1744047744006{margin-top: 60px !important;margin-bottom: -80px !important;padding-top: 60px !important;padding-bottom: 60px !important;background-color: #f1f0f5 !important;}&#8221; bg_color_value=&#8221;rgba(0,45,114,0.04)&#8221;][vc_column css=&#8221;.vc_custom_1738916087135{padding-bottom: 30px !important;}&#8221; offset=&#8221;vc_col-lg-4 vc_col-md-12 vc_col-xs-4\/5&#8243;]<div id=\"ultimate-heading-304069d92ac3a5c5c\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-304069d92ac3a5c5c uvc-6854 accent-border-color uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  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10px;\n}\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .text-icon .icon-inner {\n  min-width: 56px;\n  min-height: 56px;\n  border-radius: 200px;\n}\n@media all and (-ms-high-contrast: none) {\n  .icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .text-icon .icon-inner {\n    height: 56px;\n  }\n}\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .text-icon .dt-hover-icon {\n  line-height: 56px;\n}\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .text-icon:before,\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .text-icon:after,\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .text-icon .icon-inner:before,\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .text-icon .icon-inner:after {\n  min-width: 100%;\n  min-height: 100%;\n  padding: inherit;\n  border-radius: 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.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .text-icon.dt-icon-hover-on:hover .soc-font-icon,\n#page .icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .text-icon.dt-icon-hover-on:hover .soc-icon,\n#phantom .icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .text-icon.dt-icon-hover-on:hover .soc-icon {\n  color: #fff;\n  background: none;\n}\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f.layout-1 {\n  grid-template-columns: 56px minmax(0,1fr);\n  grid-column-gap: 25px;\n}\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f.layout-2 {\n  grid-template-columns: minmax(0,1fr) 56px;\n  grid-column-gap: 10px;\n}\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f.layout-2 .text-icon {\n  margin-left: 0;\n}\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f.layout-3 {\n  grid-template-columns: 56px minmax(0,1fr);\n}\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f.layout-3 .dt-text-title {\n  margin-left: 15px;\n}\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .dt-text-title,\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .dt-text-title a {\n  color: #002D72;\n  background: none;\n  font-weight: bold;\n  text-transform: uppercase;\n}\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .dt-text-title {\n  margin-bottom: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-afe957a24c9d903f7baf608585a90d1f .dt-text-desc {\n  color: #333333;\n  background: none;\n  margin-bottom: 0px;\n  font-size: 24px;\n  line-height: 28px;\n  font-weight: bold;\n}\n<\/style><div class=\"icon-with-text-shortcode  icon-text-id-afe957a24c9d903f7baf608585a90d1f layout-1  \" ><a class=\"block-link anchor-link\"  href=\"mail-to:info@centramec.com\" target=\"_blank\"><\/a><a href=\"mail-to:info@centramec.com\" target=\"_blank\" class=\"anchor-link text-icon dt-icon-bg-off dt-icon-hover-off\"><span class=\"icon-inner\"><i class=\"dt-regular-icon soc-icon icomoon-the7-font-the7-mail-09\"><\/i><i class=\"dt-hover-icon soc-icon icomoon-the7-font-the7-mail-09\"><\/i><\/span><\/a><h5 class=\"dt-text-title anchor-link\"><a class=\"anchor-link\"  href=\"mail-to:info@centramec.com\" target=\"_blank\">Contact us<\/a><\/h5><div class=\"dt-text-desc\">info@centramec.com<\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1579792710840{padding-bottom: 30px !important;}&#8221; offset=&#8221;vc_col-lg-4 vc_col-md-6&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a .text-icon {\n  width: 56px;\n  height: 56px;\n  line-height: 56px;\n  font-size: 56px;\n  border-radius: 200px;\n  margin: 0px 15px 0px 10px;\n}\n.icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a .text-icon .icon-inner {\n  min-width: 56px;\n  min-height: 56px;\n  border-radius: 200px;\n}\n@media all and (-ms-high-contrast: none) {\n  .icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a .text-icon .icon-inner {\n    height: 56px;\n  }\n}\n.icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a .text-icon .dt-hover-icon {\n  line-height: 56px;\n}\n.icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a .text-icon:before,\n.icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a .text-icon:after,\n.icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a .text-icon .icon-inner:before,\n.icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a .text-icon .icon-inner:after {\n  min-width: 100%;\n  min-height: 100%;\n  padding: inherit;\n  border-radius: 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0;\n}\n.icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a.layout-3 {\n  grid-template-columns: 56px minmax(0,1fr);\n}\n.icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a.layout-3 .dt-text-title {\n  margin-left: 15px;\n}\n.icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a .dt-text-title,\n.icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a .dt-text-title a {\n  color: #002D72;\n  background: none;\n  font-weight: bold;\n  text-transform: uppercase;\n}\n.icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a .dt-text-title {\n  margin-bottom: 0px;\n}\n.icon-with-text-shortcode.icon-text-id-4d5cd45f46932ebab34fe3176004587a .dt-text-desc {\n  color: #333333;\n  background: none;\n  margin-bottom: 0px;\n  font-size: 24px;\n  line-height: 28px;\n  font-weight: bold;\n  text-transform: uppercase;\n}\n<\/style><div class=\"icon-with-text-shortcode  icon-text-id-4d5cd45f46932ebab34fe3176004587a layout-1  \" ><a class=\"block-link anchor-link\"  href=\"tel:+4632531700\" target=\"_blank\"><\/a><a href=\"tel:+4632531700\" target=\"_blank\" class=\"anchor-link text-icon dt-icon-bg-off dt-icon-hover-off\"><span class=\"icon-inner\"><i class=\"dt-regular-icon soc-icon icomoon-the7-font-the7-phone-041\"><\/i><i class=\"dt-hover-icon soc-icon icomoon-the7-font-the7-phone-041\"><\/i><\/span><\/a><h5 class=\"dt-text-title anchor-link\"><a class=\"anchor-link\"  href=\"tel:+4632531700\" target=\"_blank\">Call us<\/a><\/h5><div class=\"dt-text-desc\">+46 325-317 00<\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1738917361595{margin-top: 60px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Frequently asked questions [\/vc_column_text][vc_tta_accordion title_tag=&#8221;h3&#8243; section_title_tag=&#8221;h3&#8243; style=&#8221;flat&#8221; spacing=&#8221;2&#8243; gap=&#8221;2&#8243; active_section=&#8221;1&#8243; no_fill=&#8221;true&#8221; el_id=&#8221;accordion-centramec-blue&#8221;][vc_tta_section title=&#8221;What is a service agreement with Centramec?&#8221; tab_id=&#8221;1713190541814-0f65582d-f659&#8243;][vc_column_text css=&#8221;&#8221;]A service agreement with Centramec means that we service your equipment once or twice a year. We perform a service on all our brands and also on similar equipment&hellip;<\/p>\n","protected":false},"author":2,"featured_media":21032,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-22270","page","type-page","status-publish","has-post-thumbnail","hentry","description-off"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | Centramec \u2013 complete solutions for material handling<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/centramec.com\/en\/centramec-faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | Centramec \u2013 complete solutions for material handling\" \/>\n<meta property=\"og:description\" content=\"[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1738917361595{margin-top: 60px !important;}&#8221;][vc_column][vc_column_text css=&#8221;&#8221;] Frequently asked questions [\/vc_column_text][vc_tta_accordion title_tag=&#8221;h3&#8243; section_title_tag=&#8221;h3&#8243; style=&#8221;flat&#8221; spacing=&#8221;2&#8243; gap=&#8221;2&#8243; active_section=&#8221;1&#8243; no_fill=&#8221;true&#8221; el_id=&#8221;accordion-centramec-blue&#8221;][vc_tta_section title=&#8221;What is a service agreement with Centramec?&#8221; tab_id=&#8221;1713190541814-0f65582d-f659&#8243;][vc_column_text css=&#8221;&#8221;]A service agreement with Centramec means that we service your equipment once or twice a year. 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